POLICIES AT SAFETY SINKS

We founded Safety Sinks with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our policies are detailed below, please have a look and contact us if you want to learn more!

 

SHIPPING AND DELIVERY

FREE standard shipping on most orders*. Some exclusions apply. This offer is not valid on prior purchases or certain items containing weight and/or size shipping restrictions. This offer is valid on ground shipping only; it does not include express or expedited shipping. We reserve the right to change or end this offer at any time. Select items can ship to Alaska and Hawaii. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories. Please see product details for expected delivery date. All returns are subject to the Safety Sinks Return Policies. Void where prohibited.
 

*For information on orders to Alaska or Hawaii, please contact us for shipping rates and pricing. 

 
 

RETURNS

General Returns

You may initiate a return for an item(s) within 30 days of purchase. Returns must have prior authorization from us before returning the item(s). There is no restocking fee, the shipping and processing fee will not be credited. Return shipping is to be paid by the customer/buyer.

General returns outside of our 30 day General Return policy will not be accepted. Refunds will be submitted once the item has been received and inspected through our warehouse. 

 

To qualify for a general return, the item(s):

  • Must be in resalable condition

  • Must be free from scratches and/or defects

  • Must not have been installed

  • Must be in the original manufacturer’s box and packaging

  • Must not have any writing on the original packaging

  • Must not be missing pieces

 

Warranty Returns

Please refer to our product warranty and care instructions for detailed information.

 
MANUFACTURER WARRANTY

VR2, LLC doing business as Safety Sinks, does not make warranties, expressed or implied, except for warranty that our product may be free from manufacturing defects in material and workmanship for a period of 1 year from the date of purchase.

If inspection of this Safety Sink product within one year after its initial purchase, confirms that it is defective in material or workmanship, VR2, LLC will repair or, at is option, exchange the product for a similar model (excluding shipping and installation charges).

This warranty is not transferable and only applies to the original purchaser. In the event of a warranty claim, proof of purchase will be required- save sales receipt. The limited warranty is void if the product has been moved from its initial place of installation.

Our warranty does not cover:

• Deterioration through normal wear and tear and the expense of normal maintenance

• Defects or damages arising from shipping, installation, alterations, accidents, misuse, environmental factors, lack of proper maintenance, in all cases whether caused by a plumbing contractor, service company, the owner or any other person.

• Injuries or damages resulting from a defective product

• Expenses related to labor charges, removal, or reinstallation costs

• Shipping or postage costs for returning products for repairs or replacement under this limited

warranty and labor or other costs incurred in connection with product removal or installation under this limited warranty.

• Responsibility for compliance with local code requirements, since local requirement codes vary greatly. Distributor, retailers, dealers, installation constructors and users of plumbing products should determine whether there are any code restrictions on the installation or use of this product.
 

Damages due to:

• Negligence

• Improper installation

• Improper repairs

• Improper use and misuse

• Improper maintenance

• Altered products

 

In accordance with the laws of limitation and exclusion state by state, and therefore provided the duly exceptions, VR2 LLC is not liable, in any event for any special, indirect, incidental or consequential damages or losses (including, but not limited to loss of business, loss of profits, etc.). For breach of contract, tort (including negligence), product liability or otherwise, even if it has been advised of the possibility of such damages. VR2 LLC’s liability on any claim (including negligence) will not in any case exceed the contract price paid by the original purchaser for the product claimed defective or unsuitable.

Some states/ provinces allow limitations of how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province.

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